Made with love in Sweden.
About Us
Welcome to our little corner of the internet! We are a mother-daughter duo based in the heart of Stockholm, passionate about creating unique, joyful clothing that brings a smile to your face.
Our journey began with a shared love for design and a desire to bring a touch of happiness to everyday wear. Each piece in our collection is thoughtfully designed and features beautiful, locally-inspired prints that reflect the vibrant spirit of our beloved city.
We believe that clothing should not only be comfortable and stylish but also a source of joy. That's why we pour our hearts into every design, ensuring that each item is as special as the person wearing it.
Thank you for supporting our small business and joining us on this colorful adventure. We hope our creations bring as much joy to your life as they do to ours.
With love,
Ruth och Katarina
Policy
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Hilma The Label is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.hilmathelabel.com and purchase our products.
Information We Collect
Personal Information: We collect personal information such as your name, email address, shipping address, and payment information when you make a purchase.
Usage Data: We collect information about your interactions with our website, including IP address, browser type, and pages visited.
How We Use Your Information
To process and fulfill your orders.
To communicate with you about your orders, products, and promotions.
To improve our website and services.
Sharing information
We do not sell your personal information. We may share your information with third-party service providers (such as Printful) to fulfill orders and provide services on our behalf.
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Hilma he Label is committed to delivering your orders in a timely and efficient manner. Below are the details of our shipping policy:
Shipping Rates and Delivery Times
Standard Shipping: 49 SEK + 13 SEK per Item
Order Processing
Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
International Shipping
We offer international shipping to select countries. Shipping rates and delivery times vary by destination.
Customs and Duties
International orders may be subject to customs duties and taxes. These fees are the responsibility of the recipient.
Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us at [Your Contact Email] for assistance.
Contact Us
If you have any questions about our shipping policy, please contact us at hilmathelabel@gmail.com
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We want you to be completely satisfied with your purchase from Hilma The Label. If you are not satisfied, you may return the item(s) under the following conditions:
Eligibility for Returns
Items must be returned within 30 days of receipt.
Items must be unused, unwashed, and in their original condition with all tags attached.
Non-Returnable Items
Custom or personalized items.
Sale items.
Return Process
Contact us at hilmathelabel@gm il.com to initiate a return.
We will provide you with a return authorization and instructions.
Ship the item(s) back to us using the provided instructions.
Refunds
Once we receive your return, we will inspect the item(s) and process your refund. Refunds will be issued to the original payment method within 7-10 business days.
Exchanges
We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
Contact Us
If you have any questions about our return policy, please contact us at hilmathelabel@gmail.com
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Welcome to Hilma The Label. By using our website and purchasing our products, you agree to the following terms and conditions:
Use of Our Website
You agree to use our website for lawful purposes only. You may not use our website to engage in any fraudulent or illegal activities.
Product Descriptions
We strive to provide accurate product descriptions. However, we do not warrant that the descriptions are complete or error-free.
Pricing
All prices are listed in SEK and are subject to change without notice. We reserve the right to correct any pricing errors.
Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.
Limitation of Liability
HilmaiThe Label s not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
Governing Law
These terms and conditions are governed by the laws of Sweden. Any disputes will be resolved in the courts of Sweden.